Shop No.6, Beside Bhagyawanti Dairy,
Gokul Nagar, Lokhandwala Township,
Kandivali East, Mumbai,
Maharashtra 400101.

We’re open Monday – Friday, 10.00 a.m. – 7:00 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

JFL provides Free Delivery for all items if your total order amount is more than Rs. 500/-. Otherwise Rs. 50/- is charged towards shipping charges.
No additional charges for Cash On Delivery.

Which payment methods are accepted in the Online Shop?

JFL offers multiple methods to make a payment for your order: Credit Card & Debit Card, Net Banking, and Cash on Delivery.

How long will delivery take?

If the item is in stock, it will be delivered in 6-7 days from the order date. While most items are delivered in 6-7 days, there are a few designs that may be delivered in 7-10 days.For designs with size options, please select the required size and the current delivery estimate will be displayed below availability message. 

How secure is shopping in the Online Shop? Is my data protected?

All Credit/Debit card information remains confidential and private. JFL and our trusted payment gateways use SSL encryption to protect your card information.

How do I cancel an order on MYJFL?

Cancellation before product has shipped:

● If you cancel your order before your jewelry has shipped, we will refund the entire amount.

Cancellation after product has shipped:

● If your jewelry has shipped but has not yet been delivered, contact Customer Service and inform them of the same.

● If you received the product, it will be eligible for replacement if it is defective or has incorrect size. See 30-Day Replacement Guarantee for further details.

Customer Delight

Need help? Think we could have done something better?

We are listening and happy to do what we can to improve. Please let us know.

We can be reached at myjfl.com or call on 022 2966 4666 between 10 am-7 pm. 7 days a week.

Send us an email